Privacy policy

This Privacy Policy describes how figured.life (“FIGURED”, “we”, “us”, or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have any questions, need more information about our privacy practices, or want to make a complaint, you may contact us:

Email: support@figured.life

Collecting Personal Information

When you visit figured.life, we collect certain information about your device, your interaction with the Site, and details required to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can be used to identify an individual. Below is the list of Personal Information we collect and why.

1. Device Information

Purpose of collection:

To load the Site properly
To optimize Site performance
To analyze Site usage
For marketing and analytics

Source:
Automatically collected using cookies, log files, tags, pixels, and similar technologies.

Disclosure for business purposes:
Shared with our platform provider Shopify.

Personal Information collected:

IP address
Browser version
Time zone
Cookie data
Pages/products viewed
Search terms
Interaction data with the Site

2. Order Information

Purpose of collection:
To provide products or services, including:

Processing payments
Shipping and delivery
Generating invoices and order confirmations
Communication with you
Fraud screening
Sending marketing communications (based on your preferences)

Source:
Collected directly from you.

Disclosure for business purposes:
Shared with Shopify and other service providers (payments, logistics, etc.)

Personal Information collected:

Name
Billing address
Shipping address
Payment information (including card details)
Email address
Phone number

3. Customer Support Information

Purpose of collection:
To provide customer support and resolve issues.

Source:
Collected directly from you via email, WhatsApp, or website forms.

Disclosure for business purposes:
Shared only when required to provide support (e.g., logistics partners).

Personal Information collected:

Name
Contact details
Order details
Any information voluntarily provided to resolve your query

Minors

The Site is not intended for individuals under the age of 12.
We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us at support@figured.life to request deletion.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us deliver our services. For example:

Shopify powers our online store.
You can read their Privacy Policy here: https://www.shopify.com/legal/privacy
We may share your information to comply with laws, respond to lawful requests (search warrant, court order), or protect our legal rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

For example:

Google Analytics helps us understand how customers use the Site.
Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
We may share non-sensitive usage data with advertising partners via cookies.
We use Shopify Audiences to show ads to customers who may be interested in FIGURED based on shared Shopify buyer activity.

Learn about targeted advertising from the NAI:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads using:

Facebook settings
Google Ads settings
Device-level advertising preferences

Cookies

A cookie is a small data file stored on your device when you visit our Site.
Cookies help improve your browsing experience by remembering preferences and providing insights on how our Site is used.

We use the following cookies: